Returns Policy

You may purchase merchandise from this Web site by using any one of the availabe payment options .Dracomedals reserves the right to change its payment procedures at any time without prior notice to you.

We try our best to describe your items clearly, accurately and honestly. We point out and we do not conceal defects - if any. However mistakes do happen.

The client has the right to return any SIGNIFICANTLY MISREPRESENTED purchased item, for a refund, within 14 days after the delivery of the product to him/her. The item has to be returned in the same condition it was when it was mailed to the buyer. In cases where we consider that the fault is ours we will even pay for the return shipping.

The client has the right to return any item for any reason within 14 days after the delivery day. In such cases the buyer is ALWAYS responsible to pay the return shipping cost (using an online traceable method). We will issue a refund (minus the inital shipping cost and the Paypal fees - this is a restocking fee) as soon as we receive the item and we verify authenticity and condition (we verify it is the same item we mailed in the same condition we mailed it).

A 10% restocking fee is charged in cases of cancelation requests. We always accept a cancelation request, provided that we haven't ship the item in question arleady.